Every Learner, Their Resources

And every resource, its learner

Lesson 5, which focused on the reference interview, really stood out for me in Theme 2 and left me with lots to ponder. A reference interview is a conversation between a student and a librarian that helps determine what a student’s information needs are, and how to help students find resources that will meet their needs (Riedling & Harlow, 2019, p. 88).

Despite the fact that I do reference interviews every day with students, I hadn’t really ever sat down and thought about the process that I go through when completing them. If I had had to put together a list of my steps for helping students find information, I would have said the following:

01


The Warm Up

Ask students how I can help them, and what it is they are looking for. Look over any documentation that they have for an assignment together.  

02


Background Knowledge

Determine what the student already knows about the topic, and what basic understanding is necessary for them to know what they are searching for.

03


Material Format

Inquire about a preference for format (book or digital) and guide them towards the one that will meet their needs the best; I find students often come in looking for a print resource when a digital one would be better suited for their needs. 

04


Getting There

Assist student to navigate to the required resource, if available.

I see my role as scaffolding towards having students find the correct information for their purposes, so that in the future they can move towards independence. I found that the example steps provided in the Riedling & Harlow text seemed more like how to find the right information for the students, whereas my approach has generally been to teach students how to find that information; more teacher-librarian, than teacher-librarian, if that makes any sense. 

One of the parts that I was glad to see mentioned, but that I didn’t put on my list specifically, was reading verbal (encouragements, rephrasing, open questions, etc.) and nonverbal (gestures, tones, posture etc.) cues to guide the reference interview (Riedling & Harlow, 2019, p. 92). It was a good reminder to be more patient in my responses to students and to make sure that I am focusing on what students need, rather than what I think they need. Being a clear and empathetic communicator is key.

As an aside, I think it’s important for us to be aware of the fact that non-verbal communication can vary in between cultures. While eye contact might be read as a sign that a student is comfortable and engaged in a conversation and is something that we would want to reflect back to the student, in others this is not the case, and it could make a student uncomfortable. For example, in many Indigenous cultures sustained eye contact is not seen as an expected part of communication; often residential school survivors were punished for not maintaining it (Indigenous Corporate Training Inc., 2012). 

Lesson 5 also contained this standout quote from the readings which is worth repeating and recording for posterity:

“When not guided in the use of a process, students tend to approach research as if there is only one answer and fail to use information to construct their own meaning.”

(Kuhlthau in Russell, 2001)

We must help students realize that research is a process and not simply a checklist of answers to be found. The TL’s role in creating Information, Digital, and Media Literate Critical Thinkers cannot be underestimated. 

While I’ve spent most of my time discussing the first of the three lessons of this Theme, I will briefly touch on Managing and Evaluation. I feel like I am more aware of these topics because they have been covered in other courses that I have taken towards my diploma. Managing and Developing the Reference collection is done with a process that is parallel to the regular collection development process, although in my case I might be able to piggyback on different budgetary funds, and I would use the collection development stages set forth by Doiron (2002) to grow our collection (as cited in University of British Columbia, 2022). 

Based upon the work of Doiron, 2002

In terms of Evaluation, I was struck by this quote from the BC ERAC document, that we  

“must ensure that resources are easily accessible by staff and students. The format, cost, and number of learning resources, as well as the personnel and facilities available, will be factors in these decisions.”

(2008, p. 87)

Inspired by this, I will endeavor to survey staff and students on use of our existing digital collection, what materials they would like readily available for students in the library, and frequent topics of research. I think that this information will serve me well in planning for the development of our collection and ensuring that when students come to the library for resources I can point them towards the correct resources more regularly during the reference interview process. 

A bonus discussion question

How do we balance the need for efficiencies and financial savings with the importance of supporting local businesses and the local economy? 

References

BC Educational Resources Acquisition Consortium. (2008). Evaluating, selecting and acquiring learning resources: A guide. https://bctla.ca/wp-content/uploads/2018/02/erac_wb.pdf

Indigenous Corporate Training Inc. (2012). Eye contact and Aboriginal Peoples. Ictinc.ca. https://www.ictinc.ca/blog/eye-contact-and-aboriginal-peoples

Riedling, A. M., & Houston, C. (2019). Reference skills for the school librarian : tools and tips. Libraries Unlimited.

University of British Columbia. (2022) “Lesson 6: Managing the Reference Collection”. UBC Canvas.

477 – Digital Storytelling

; a reflection

My Final Vision project is a guide to digital storytelling, which stayed true to my brainstormed outline, which you can read in my last post here. Most of it is a curated list of apps and resources, but the most significant portion of the project ended up being an approximately 5 minute video that I storyboarded, filmed, found sound effects/music,  and recorded voice-overs for. 

There were two major changes from my initial vision for the project. The first was that I had initially wanted to use Adobe Spark Page to compile the guide, as I hadn’t worked with it before and I thought it would be suitable. The more I worked with it, though, the more I realized that it wasn’t ideal for a project of this size; it provided no way to jump between sections of the page. I was worried that this would decrease the accessibility and ease of use, so I made a mid-project move to Microsoft Sway. Sway has a feature that allows you to jump from heading to heading in the document that works well on both computers and devices with touch and non-touch screens, and when I sent examples of both to friends, the Sway version always won. 

Secondly, I had said that I was going to use the simpler Adobe Spark Video editor to compile my how-to video. While I think that the production value might have been nicer if I had stuck to that model, there were many features that I could not get access to (like having the capability for 2-3 audio files at a time and autokey for green screen , for example). And thus, I decided to bring out Adobe Premiere Pro – which I had never used before last week. Fortunately, there are officially YouTube tutorials for E V E R Y T H I N G and although I could hardly upload a clip into a sequence at first and spent 20 minutes trying to unlink video and audio files from one another, by the end I felt… moderately successful. I learned some important lessons about ensuring consistent screen size between video clips that will come in handy the next time I do this. It was a big project – but I wasn’t going anywhere last week (spring break here in Manitoba, on top of school being suspended) so what else was I going to do? 

I am thankful for the opportunity to be able to play with and try out some technology and tech skills I had never personally used before. This included time-lapse video, trying out the new Samson Meteor Mics that I got for a podcasting station at school, and green screens. It was overwhelming to look through all the apps and programs that are out there that could be used for digital storytelling. Ultimately, I tried to keep my recommendations limited to an entry level + a slightly more complex option for most types of apps. There are still so many things that I could have/maybe should have listed. However, I tell myself that this project can be updated as I find new and wonderful things to try. If you have any suggestions, I’m all ears! 

Below you will find a video that shows you how you can navigate through my project from section to section. I think that it’s best viewed from start to finish, but if you are returning to refer to a specific resource – the navigation is handy.  

If you don’t want to read my entire project and just want to skip to the good stuff, this vid’s for you!

The cornerstone of the project is definitely my how-to video, but there are other videos to check out. The ones in the app section are simply to give a bit more background into some of the apps. I do recommend watching the example projects at the end. I’m pretty fond of those. So… without further ado here’s my project:

https://bit.ly/477storytelling – this is rather anticlimactic – sadly WordPress doesn’t support iframe embeds 🙁

If you know someone who could use it – send it their way 🙂 

If you’d rather just watch the digital story about digital storytelling that I made, you can just watch the video below.

I learned that video editing is hard.

It’s been a pleasure getting to know and work with you all over the last several months. Although I probably won’t see you at any PD (unless you’re making a trip to Manitoba), I look forward to keeping an eye on your blogs and Twitter feeds. Until then.  To those of you who are done your course work – congrats!

All the best, keep your distance and wash your hands,  

Morgan